Privacy Policy

1. Information We Collect

When you interact with Dewi AI, we may collect the following types of information:

• Personal details: Name, email address, and account information.
• Chat interactions: Your messages, preferences, and feedback to improve responses.
• Location data: City or region (if shared) to personalize recommendations.
• Device information: Browser type, operating system, and IP address for security.

2. How We Use Your Information

Your data helps us:

• Personalize product and care recommendations.
• Improve AI responses and overall service quality.
• Provide customer support.
• Ensure platform security and prevent misuse.

3. Data Sharing & Third Parties

We do not sell your personal information. We may share data only when:

• Required by law or legal processes.
• Working with trusted service providers (e.g., hosting, analytics) who adhere to privacy standards.

4. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. You can request data deletion at any time.

5. Your Rights

• Request access to your data.
• Request correction or deletion.
• Withdraw consent for data processing.

To exercise your rights, contact us at support@dewique.com.

6. Security Measures

We implement encryption, secure storage, and access controls to protect your data from unauthorized access.

7. Updates to This Policy

We may update this policy to reflect changes in our services or legal requirements. We will notify you of significant updates.